I Wonder What It’ll Be Like…
Brian folds his arms and nods. “Yep. I know we’ve heard good things, but I can’t help but not trust contractors too much. You never seem to know if they’re great or terrible until it’s too late.”
Amy’s face scrunches up as she thinks. “Have you checked their website out? Maybe there are some clues to their process or they outline what working with them will be like.” Brian snorts. “Yeah, and I saw a flying pig the other day.”
Amy rolls her eyes and unlocks her phone. “Well, I’m going to check. Might as well, we could get lucky, right? Who knows, they might even have the cost for koi ponds on there.” She gets on the website and starts looking around.
“Aha! An ‘Our Process’ page with a blog link for a more detailed look,” crows Amy. Here’s what the couple reads on the blog post:
The Best Stuff To Have Before Contacting Us
If you want to have a great conversation that doesn’t take forever, here’s what to know before we get on a call:
- Have a general idea of what you want for your outdoor area, whether it’s a patio, landscaping, or another of our services
- Have a budget in mind
Have an idea of when you want it done by. Our projects are typically scheduled 3-8 weeks out - Know who we are, what we do, and what our price ranges are (you can find a lot of this info on our blog!)
Our 8 Steps For A Painless (And Maybe Even Fun!) Experience
- Submit a contact form with pictures
- This helps give us an idea of your space and what we can do with it
- Sebastian (GreenWave’s owner) will contact you to set up a call appointment
- We’ll get on a call to see if we are a good fit to work with each other
- Design consultation
- This is to help us get a better understanding of what you want. It’s kind of like we’re working on a painting together, and we’re painting your vision onto paper
- You can also set up appointments to see our nursery stock and material selection, on or off-site
- Once we finish, we can give you a more accurate cost estimate
- If you decide to work with us the consultation fee is absorbed into the overall cost
- Gather the initial deposit at the signing and get your project on the schedule
- Set a date to begin
- Begin the project
- During each phase, we will walk you through what we’re doing so you know what’s happening with your home
- If there’s a problem or change order (written approval only and paid in full upfront) we will work together to find the best solution for you
- For adding something new, if there’s a cost difference it’s the same as with a change order
- Final project walkthrough
- This is where we’ll show you all the new and exciting features you have for your outdoor area
We here at GreenWave are looking forward to helping you get the outdoor area you want (with a great experience) by going through these steps.